Warranty scope matters as much as its length. A workmanship defect and damage from misuse are different things; separating them in writing from the start protects both sides.
What a warranty protects
Workmanship or material defects such as loss of adhesion, lifting and blistering are usually covered.
What is excluded
Heavy impact, dragging sharp objects, chemicals other than those specified, fire and normal wear are outside most warranties.
Substrate problems
Movement in the concrete, structural cracks or moisture that appears later can affect the coating. Identifying and recording these risks at survey stage is important.
Maintenance conditions
Following the recommended cleaning and maintenance may be required for the warranty to apply.
Put it in writing
The warranty period, coverage, exclusions and claims procedure should be stated clearly in the quote or contract.
Frequently Asked Questions
What does a flooring warranty cover?
Usually workmanship or material defects such as loss of adhesion, lifting and blistering.
Is impact damage covered?
Usually not; heavy impact and misuse are excluded.
How should the warranty be written?
Period, coverage, exclusions and claims procedure should be stated clearly.
Would you like a site survey for your floor? HBK Epoxy Flooring, based in Gaziantep, offers free surveys and quotations in the surrounding provinces.
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